At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality.
We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have – with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients.
We are seeking a dedicated and capable Advanced Practice Provider to join our practice in Avon, Indiana. This APP will streamline the patient experience and flow for patients as an integral member of the GCBS team. This APP will provide collaborative medical care and treatment with two adult neurosurgeons. This APP will have the opportunity to capitalize on his/her clinical expertise in the areas of office spine triage to appropriately assess, diagnose, and treat patients. In addition, this APP will also have the opportunity for cross training in the operating room. The ideal candidate will be self-driven, motivated, high functioning, and seeking a role where they can make a meaningful impact and contribution to patients needing neurosurgical care. This is a full-time position working Monday-Friday.
To be successful in this role, you should exhibit exceptional customer service abilities to align with Goodman Campbell’s dedication to a positive patient experience. Outstanding employees in this role are detailed, accurate and efficient while striving to deliver the highest level of patient service. As this role is an essential part of our team, active communication and respectful collaboration with peers is vital to success.
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At Goodman Campbell, we function as a team.
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Communication and collaborative planning are vital for smooth day-to-day operations.
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Proactively reviewing clinic schedules and communicating with other team members such as the neurosurgeon, fellow APPs, MAAs, and other staff.
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Assessing and triaging new referrals for clinic.
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Triaging patient phone calls and providing treatment plans and counseling.
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Ensuring patients are seen in a timely fashion.
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Diagnosing and developing treatment plans for patients.
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Ordering imaging, injections, and referral to the Neurosurgeon when needed.
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Completing clinic notes before the end of the day to ensure seamless care.
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Providing assistance and guidance to central scheduling and the MAA for clinical matters.
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Authorize and discuss prescription refills.
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Assess and triage second opinion medical records documentation.
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Assist in triaging patient phone calls for image review, collaborating with the neurosurgeon for concerns that are time-sensitive.
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Assist in completing peer to peer reviews with insurance companies for patient imaging, prior authorization for treatment plans, and medication needs.
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Provide one on one communication with patients and/or families to deliver education and treatment plans regarding medical diagnoses.
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Assist in preparing a patient for potential surgery, recognizing the preferences of the Neurosurgeon.
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Attend spine conference to engage in ongoing professional development.
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Collaborate with interventional pain management team within GCBS on patients when appropriate.
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Acting as first assistant to the neurosurgeon in the operating room.
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Assist in calling patients before and after surgery to provide education on OR- preop assessment, post op expectations, home care etc
Knowledge, Skills and Abilities Required
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Ability to work independently.
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Ability to make good decisions.
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Critical listening skills and ability to communicate clearly.
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Commitment to update skills constantly and proficient use of resources.
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Ability to develop and implement educational plans.
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Excellent oral and written communication, negotiation, collaboration, problem-solving and organizational skills.
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Requires the ability to handle the pressure of life-threatening situations.
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Ability to keep detailed records.
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In-depth knowledge and understanding of health promotion and maintenance with ability to teach those principles to others.
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Strong Pharmacology, anatomy, and physiology.
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Desire to work with all types of people and work as a team member.
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Excellent interpersonal skills with ability to effectively manage conflict, addressing issues in a manner that maintains good working relationships.
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Critical listening skills, ability to listen attentively and show empathy.
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Ability to communicate clearly to patients, family, and colleagues in a constructive manner.
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Ability to counsel patients concerning medical conditions and treatment plans.
Educational and Experience Required
Education: Master’s Degree in Nursing with National Certification as an Adult, Acute Care, or Family Nurse Practitioner or Masters from an accredited Physician Assistant Program and national certification from NCCPA or AAPA.
Licensure and Certification: Requires current unlimited Indiana State license as an Advanced Practice Registered Nurse or Physician Assistant
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Requires unlimited Indiana controlled substances registration certificate
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Requires unlimited DEA
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Current BLS Certification
Preferred Experience: Previous experience with neurosurgery is preferred. Previous experience as an APP is preferred. Previous experience in a fast-paced clinic setting.
Physical Demands
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Able to sit for an extended period of time in focused work.
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Long periods of telephone and computer work.
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Mobility within a health clinic setting
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Able to stand for long hours
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Manual dexterity necessary
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Occasional lifting involving patients, as well as occasional lifting or moving of medical equipment and supplies.
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Able to remain calm and composed when interacting with patients and/or family members
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Able to pay attention to detail for long periods of time
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Work under time constraints.
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Environmental Conditions to include frequent contact with blood and other body fluids, as well as exposure to air or surface borne illnesses
