How You'll Make an Impact:
We are hiring Nurse Practitioners and Physician Assistants with acute care experience in ER, Urgent Care, or Internal Medicine to join our growing team serving the Boston, MA community. Our Advanced Practice Providers team with DHMTs (Medical Technicians) and are equipped with everything needed to treat common to complex injuries and illnesses through comprehensive health assessments, including diagnosis, treatment, and outcome management, for patients of all ages. Our innovative model allows us to provide definitive care in the home, including point of care laboratory studies, minor procedures, splinting, wound care, suturing, IV fluid and medication administration. We provide whole person care by facilitating timely follow up and care coordination.
Our providers love working at DispatchHealth because we are a leader in delivering high-quality, in-home acute care services. In 2024, they achieved significant milestones, including completing 476,428 acute care visits, advanced care admissions, and imaging studies. Their high-acuity care services diverted 61% of emergency room visits. They provided hospital-level care at home to over 1,400 patients, maintaining a low 8.4% 30-day readmission rate. Additionally, they enhanced patient experience with mobile imaging, ensuring seamless end-to-end in-home care. Patient satisfaction remains a top priority, with an impressive Net Promoter Score (NPS) of 97 across all service lines. Their commitment to excellence was further recognized as they became the first in-home provider to receive ACHC accreditation for their hospital-level Advanced Care service. These achievements highlight their dedication to innovative, high-quality healthcare delivery.
Job Details:
Flexible Shifts: 10-hour shifts (8am-6pm and 12pm-10pm)-
Work-Life Balance: You’ll be required to work 3-4 shifts per week, this would include the requirement of every other weekend (Saturday and Sunday).
-
1:1 patient ratio, see 7-10 patients per shift.
-
Competitive Pay & Benefits: Enjoy a competitive salary, comprehensive benefits package, and quarterly and annual bonuses as incentives. Our benefits package includes CME and license renewal assistance.
-
Career Growth: We provide on-site training and growth opportunities to help you advance your career.
Ideal Candidate:
-
Holds an APP license in the state of MA.
-
Has 2+ years of APP experience in either of the following settings: Emergency, urgent care, internal medicine or family medicine.
-
BLS certified.
-
Ready to represent the company with a company vehicle provided for your use and company provided liability and malpractice insurance.
What You'll Do:
- Work as part of a clinical care team with a DHMT (DispatchHealth Medical Technician) and individually, as appropriate for the service line, to deliver care in the patient’s home through our innovative in-home care service lines. This involves being in a mobile unit and driving or riding in a company vehicle to the place of service.
-
Perform comprehensive health assessments and diagnose and treat complex illnesses.
-
Provide therapeutic interventions, such as splinting, suturing, wound care and minor procedures.
-
Use critical thinking skills and follow evidence-based standards of practice.
-
Accurately and thoroughly document your patient encounter and ensure accuracy.
-
Analyze test data to diagnose, treat and arrange appropriate follow up for the patient to ensure continuity of care.
-
Educate patients and families on how to treat their acute illness and manage their health and well-being.
-
Effectively navigate difficult conversations related to end-of-life issues and goals of care.
-
Communicate effectively with patients, family, the medical power of attorney, primary care provider and all individuals involved in the patient’s care.
-
Identify and proactively solve problems.
-
Adhere to clinical and safety standards, protocols, and performance metrics.
-
Provide care with compassion, empathy, and cultural competency.
-
Maintain positive relationships with DHMT partners and remote teams.
-
Attend training sessions and clinical team meetings.
-
Maintain professional etiquette and serve as ambassadors for DispatchHealth.
-
Lead your practice and always do what’s right for the patient.
-
As business needs dictate, you will independently deliver care (without being accompanied by a Medical Technician).
What You Need:
- Minimum of two years of experience as an APP in the Emergency Department, Urgent Care, Internal Medicine, Hospital, Family Practice, Cardiac, Pulmonary or other relevant areas
-
Graduate with an advanced degree from an accredited institution
-
Current unrestricted state license as a Nurse Practitioner or Physician Assistant
-
Nationally board certified, current
-
Current BLS required, ACLS certification preferred
-
Prescriptive authority and DEA
-
Valid driver’s license with clean driving record
-
Complete required drivers training upon hire
-
Ability to lift and carry equipment up to 50 pounds
-
Ability to walk up and down several flights of stairs easily while carrying equipment
-
Ability to work a varied schedule with evenings, holidays and weekends required
-
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Who We Are:
DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare. A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service. DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient's care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need. Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes. DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.
DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family, and short-term disability leave.
Our Mission
We deliver trusted, compassionate care to all in the comfort of home.
Our Vision
Building the world's largest in-home care system.
Our Values are embodied in The DispatchWay
-
Courage to advocate for our patients and each other
-
Innovation to trailblaze a new path for healthcare
-
Integrity to create a respectful and inclusive environment
-
Compassion to provide quality, safe and excellent care
What makes us different?
-
DispatchHealth is a provider-led organization and encourages our teams to help inform decisions that impact your practice.
-
We spend time with our patients to treat the whole person.
-
Our patient-centric approach consistently results in a NPS score of 95 or better.
-
We offer flexible work schedules and PTO.
-
We offer full healthcare benefits and 401k for full-time employees, with a company match.
-
We support professional growth and leadership opportunities.
-
We offer CME, organizational conference, and workshop opportunities.
-
Our clinicians align with our guiding principles.
Connect With Us:
Get to know us! Watch the video to hear from healthcare professionals on what it's like to work with DispatchHealth. Follow us on Facebook, X, and YouTube to learn more.
Applications are being accepted for this role for at least 3 days after the posting date, or once we receive a sufficient number of qualified candidates.
